Privacy Policy

Last updated: October 10, 2025
Version: 1.1

GDPR Compliance: This policy complies with the General Data Protection Regulation (GDPR) and French data protection laws.

This policy applies to the use of the NoPaperManuals™ platform.

1. DATA CONTROLLER

Company: LTA Smarttech Solutions

Address: 60 rue françois premier, 75008 Paris

Email: [email protected]

DPO: Non applicable

2. DATA COLLECTED

2.1 B2B Client Data

  • Identification data: Name, first name, email, company name
  • Billing data: Address, VAT number, Stripe information
  • Technical data: IP address, connection logs, preferences
  • Usage data: Usage statistics, anonymized analytics

2.2 End User Data (QR codes)

  • Email: Provided voluntarily to receive manuals
  • Browsing data: IP, device, language, pages viewed
  • Technical cookies: Sessions, language preferences

2.3 Manual Data

  • PDF Files: Manuals uploaded by clients
  • Metadata: Filename, size, language, version
  • Statistics: Downloads, views (anonymized)

3. YOUR GDPR RIGHTS

🔍 Right of access

Know what data we hold about you

✏️ Right to rectification

Correct inaccurate or incomplete data

🗑️ Right to erasure

Delete your data under certain conditions

📦 Right to portability

Retrieve your data in a readable format

How to exercise your rights: Contact us at [email protected] with proof of identity. Response within 1 month maximum.

4. DATA SECURITY

  • TLS 1.3 encryption for all communications
  • AES-256 encryption for data at rest
  • Daily encrypted backups
  • Data access limited to authorized personnel
  • Continuous monitoring of intrusion attempts

5. RETENTION PERIOD

  • Active accounts: Duration of subscription + 1 year
  • Billing data: 10 years (French legal obligation)
  • Security logs: 1 year maximum
  • Closed accounts: Progressive deletion according to legal obligations
  • Right to erasure: Request possible at any time (subject to legal obligations)

6. DATA SHARING

  • Stripe: Payment processing (PCI DSS certified)
  • Mailjet: Email delivery (GDPR certified)
  • Hosting: Servers in France/EU (ISO 27001)
  • Guarantee: No sale of data to third parties

7. CONTACT

DPO: [email protected]

Support: [email protected]

CNIL: www.cnil.fr (for complaints)